Mercari item arrived damaged.

2nd contact Mercari, start the return/refund process. They will handle it. Like someone else said, start the return through mercari. It isn't like eBay. The seller has NO say as to if the return is accepted or not and they don't get to make rules for their listings or "shop". All of that is decided by mercari.To cut it short, I ordered something through mercari local and the driver ended up dropping off my package PLUS someone else's. I've talked to the seller about it and they contacted mercari, and mercari has told the seller that I will have to open up a return request for the item that isn't mine, I don't mind returning the item, but will I be the one have to print out the label and go to the ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Sold ceramics, one item of four arrived damaged to the buyer. How would an insurance claim work? SELLING Buyer informed me today that although she thought the teacup was packaged well, it came broken in half. This was one item of four, a ...As a business owner or someone who frequently ships items, it is important to understand the different types of packaging boxes offered by FedEx. Choosing the right packaging box c...

However, if the item is significantly not as described or damaged, Mercari may provide a prepaid shipping label for the return. Interesting Fact #4: Refund Methods Refunds on Mercari are typically issued back to the original form of payment used for the purchase.

r/Mercari • Got my first return request because I didn't realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn't pay me.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Members Online • Old-Raspberry-7790 . Damaged item question SELLING Buyer messages me and tells me their item came in damaged but the order has already been complete. Is there any way I can help them? Locked post. New comments cannot be posted.This year’s general elections in India were extraordinary for numerous reasons, but there was one particularly remarkable exploit that mostly went over people’s heads—this was perh...Shipping is a big con as well. Safe say items with free shipping so better to get sellers to use free shipping. When a seller uses free shipping they just add the cost of shipping into the listing price which equals a higher sale price for the item that mercari gets to take 12.9% of. Shipping is tax free.100%. The seller can't write a policy that allows them to get away with sending flawed or damaged items. Their policy only applies to buyer's remorse returns. Just open a case, Etsy will refund you. Also, Etsy's buyer protection is significantly better than PayPal's. 8. carrieeirrac.The buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online • vyladr. ADMIN MOD first time an item has came damaged . EXPERIENCE i feel silly for being frustrated but i bought a new jeans album for 9.50 which is a VERY good price. it ...

To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.

The trick with returning items to Mercari is that you need to be quick to act once you get the delivery. You have to verify the product’s correctness within three days from delivery to be eligible for the return. According to the Mercari return policy, initiating the return is possible only if the product: Is damaged or defective; Appears ...Some items on our site are shipped and sold directly from the sellers. If the damaged item was shipped and sold directly from the seller, you will see the option to "Contact the Seller" on the Order Details page. Contacting the seller will result in a faster resolution, as Macy's cannot process returns or exchanges for these items.The Mercari Return Policy is designed to cover both the buyer and the seller in the transaction. As per the usual transaction, sellers are informed once a buyer reports a problem with an item they have received. The Mercari system then determines whether the item is eligible for a return or refund. The decision depends on the item's …09-17-202112:37 AM. If you voluntarily refund the buyer within 3 days of the case being opened, you are eligible for reimbursement from eBay on appeal if the item is delivered to the customer within 30 days of the case being closed. More details on the process here . Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. Buyer scammed me for 5 items, claimed I sent 1 incorrect item. I had a buyer order 5 items. They claimed I only sent them one item, that was the wrong item. yet, the “wrong item” arrived “broken”. Mercari closed the claim in their favor, allowing them to keep the 5 correct items I did send. They refuse to show me photos of the packaging ...Come today, I received both a "damaged in transit" notification, along with a notification "for a return request for damage". The buyer sent in pictures of the same kind of figure, but every piece was basically broken in half. He did not send pics of the box, or nothing really to prove it is the exact figure I sent.

I would contact Mercari while the item is in route. I received a notification that my item was eligible to be canceled because UPS did not update the tracking for days. I contacted Mercari and submitted a copy of the shipping receipt. Mercari stopped the cancelation. If you used the USPS, there would be no tracking updates on the card mailer ... r/Mercari. Help? Item is damaged? Hello, I need some advice or am I SOL with this sale? Here is the back story, I recently sold a curved monitor through mercari to a buyer and shipped it free of charged to the buyer. I paid a ton for shipping through USPS and my friend wrapped the TV monitor in bubble wrap and sufficient packaging to prevent ... makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.Go to Mercari r/Mercari • by Strong-Writing-9545. View community ranking In the Top 5% of largest communities on Reddit. Buyer said their package came damaged. I've been selling books Mercari and just received my first one star rating and I actually can't believe it. ... After shipping the item the next day after they purchased it they ...The bottom also had a dent in it so that the item does not stand up on its own. I’m pretty sure the seller shipped it that way because the box wasn’t damaged enough to have done that to the item. Contacted mercari for a refund. It took them about 30 minutes to give me a response and they refunded and told me to keep the item.

Hang onto any enclosed packing slips and return labels. If the item is brought into your home as opposed to being left on your porch, inspect it for damage before you’re asked to sign off on the ...Mercari is not a place for returns unelss somethig is not as desribed, damaged in transit, etc. This is why when a Mercari seller asks close to MSRP for an item, esp. if new, I usually just buy in another online store on the web where I CAN get returns. ... Customer messages me about their order that never arrived from 9 months ago.

FlockingFab. Buyer damaged the item to return it, Mercari's explanation is astounding. I sold a jacket to a buyer that was in pristine condition. After it was delivered, I got a notice that the buyer was returning because it was "not as described" and Mercari approved the return. I reached out to Mercari for an explanation to find out what wasn ...So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you’ll be ok in ...Luckily it happened at 9pm and cancelled within half hour with same "buyer's payment" message. However I reposted and they repurchased next day, and I waited a full day and made sure mercari wasn't gonna cancel again before shipping. Never got a response on what happened on Mercari's end though. Yikes, $350 is a lot.Mercari will probably side with the buyer. They're extremely lazy (especially after being short staffed due to COVID), and just believe whatever the buyer tells them. I had a scammer try to tell me that the item arrived imperfect and damaged (it was a stuffed animal).The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're sticking with their judgement.To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...A refrigerator can be transported on its side, but proper precautions must be taken to ensure damage does not occur during the move. This includes securing items inside and allowin...If an item is damaged in transit and Mercari pays both parties out, does the buyer still have the option to return the item? If they don't want the item around will they still be able to ship it back? This thread is archived New comments cannot be posted and votes cannot be cast Related Topics ...Received Damaged Item . BUYING I purchased a $500 handheld gaming system that was listed as "like new." It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it's self was slightly opened not taped shut. ...71K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... What are the chances she's going to damage the item to qualify for a return because clearly this girl found it in stores (it's super hard to find but stocks up randomly) and I shipped it yesterday ...

1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a return for the purchase and you would then go to choose the option that says damaged/missing item.

The seller only had 2 photos listed (the item photoshopped? like a vector border). It was marked as new and with NO defects. I padid $60 + $18 shipping for it. Item arrives and I open it to see there is a cosmetic design defect on the mug (it has a face on it and underneath the mouth was like a cosmetic scratch/defect) not shown in the photo ...

mercari return damaged SELLING Sold a hoodie , listed in used as i had thrown it in the washer when I bought, tried on and decided it wasnt for me. buyer buys, received and claimed it wasn't new which i reminded them it wasn't listed as new and description clearly stated i washed and tried on. mercari accepted their return request. whatever ...Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria …US Mercari, I've used to buy AND sell. Every item I've bought, came as described and packaged well. When I sell an item, I make sure there's pictures of the album, the inclusions, and if there's an defects. I also note it in the description. One thing you'll want to look for is if seller is overpricing.So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ...r/Mercari. • 6 yr. ago. Melarsa. Item damaged during shipping, am I out of luck? I've bought a few things off Mercari before, and barring one instance of obviously counterfeit makeup that I was credited for and returned, haven't had any issues. So I tried my hand at selling for the first time this past week and of course things went pear shaped.Otherwise no matter how many layers of bubble wrap, padding or popcorn peanuts you used Mercari will give you a speech that you need to wrap it better and refund the customer. I disputed it when it happened to me out if principle and they paid me my money with a warning.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures. ... Shipments using Mercari prepaid labels include insurance up to $200 for loss or damage in transit. Keep it safe. Your private info stays with Mercari. See more of ...That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…Item arrived in 2 days via Fed Ex and still only got 4 stars for "ship time" ... But on mercari, ppl do expect faster ship times in general than say ebay, or etsy because as you know, sellers don't get paid until after the buyer rates them or 3 days after the package has arrived. Most sellers want to get paid asap(me included) so we ship asap.

Card arrived heavily damaged due to packaging, the seller won't collaborate. Buying. I ordered last week a single card by value of 20€ and used the usual non tracked letter for orders under 25€. I used this shipment all the time.for small orders and never had a problem. Today the card arrives in a single paper letter and a single sleeve."Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200".Instagram:https://instagram. medieval dynasty foodleppinks grocery storequotes about grandmothers passing awayfactory outlet qvc shop Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ... what channel is hallmark mysteries on directvjohn dee snow cover map One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ... A buyer can request a return within 3 days of confirmed delivery if one or more of the following apply: The item is not as it was described in the listing. The item is potentially counterfeit. The item is Prohibited. The item is damaged. The item is defective. The wrong item was received. Except in cases where the seller and buyer have come to ... bright side animal shelter Mercari is a popular online marketplace where users can buy and sell items from the comfort of their homes. With millions of users worldwide, it’s no wonder that Mercari has become...Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you're covered at up to $200 of your earnings (the item's price minus selling and processing fees). As long as you follow this: